英-谢菲尔德哈勒姆大学- Agent Bulletin August 2025

In this bulletin:

• Important information for September 2025 arrivals
• Book our free airport pick-up service
• Launch of Enroly CAS Shield
• Communicating essential information to your applicants
• Our under-18's policy
• University closure dates August 2025

Important information for September 2025 arrivals

Arrival date

To be ready for International Orientation and course induction, students should plan to arrive in Sheffield by Thursday 11 September 2025 at the latest.

International Orientation starts on Friday 12 September. It’s a great opportunity to get useful information, settle in, and meet other students.

If your students are unable to attend on 12 September, please email us at enrolment@shu.ac.uk

For more information and to book orientation events, please visit our International Orientation webpage.

Pre-departure briefings

Students can join our online pre-departure briefings to help prepare for their journey to study in the UK.

Visit our Pre-departure Briefings webpage for more information and to book.

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Book our free airport pick-up service

Our free airport pick-up service is available to students arriving at Manchester Airport between

Monday 8 September – Thursday 11 September 2025.

This service needs to be booked at least 3 days in advance.

Click here to book the airport pick-up service.

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Launch of Enroly CAS Shield

We are delighted to announce that we have launched Enroly CAS Shield.

Applicants for our January 2026 onwards will be transferred into the Sheffield Hallam University Enroly CAS Shield portal.

They will receive an email asking them to register for a CAS Shield account. Once they have registered, they will be able to do the following through the CAS Shield portal:

• Upload copies of qualifications in order to meet any outstanding conditions
• Send direct messages to the team processing their application
• Track the progress of their application to CAS issuance
• Upload copies of their visa application and outcome

As an agent you will be able to view the status of applications you have submitted through the Enroly CAS Shield Agent portal.

All enquiries or questions about your applicants should now be submitted through the portal.

If you are unfamiliar with the CAS Shield platform we recommend watching this brief video: The agent journey on CAS Shield on Vimeo.

Enroly also offers training and monthly agent support webinars. You can book this through the portal.

If you already have a CAS Shield account your Sheffield Hallam University applicants will begin to appear in your agent view. 

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Communicating essential information to your applicants

We know this is a busy time of year for you and that you will be receiving many emails and lots of information on behalf of your applicants. 

Please help us to keep our new students informed and up to date by sharing all information with them as soon as you receive it from us. 

This will help them to arrive in Sheffield on time and attend all orientation and induction sessions. Attendance is very important for their academic success.

Thank you. We appreciate your ongoing hard work and dedicated support for our applicants. 

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Our under-18's policy

From time to time, the University admits students who are under the age of 18 years.

These students and their parent or guardian should understand that the University predominantly admits students who are over the age of 18 years and that they will be entering into an adult environment.

To help you with this process, if you have an applicant who is under 18, the application will be reviewed by our admissions team who will be able to guide you through the next steps. 

For further information on our policy, please visit our website. 

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